AI Mentor Membership Terms

1. Who these terms cover

These AI Mentor Membership Terms supplement the SYCCO Terms of Service. They apply only to the recurring AI Mentor Membership offered by Lucky 13 Ventures LLC dba SYCCO ("SYCCO," "we," "us," or "our"). If there is a direct conflict about this membership's price, trial, renewal, or cancellation, these terms control for that subject.

2. What is included

AI Mentor Membership provides an individual, AI-powered mentor experience in the SYCCO platform. At launch, the experience includes personal mentor chat, browser voice where supported, multilingual conversations, member-visible memory, goals, commitments, wins, check-ins, and the assessment/mentor map experience. It does not include human coaching, human program enrollment, external phone calls, file analysis, business-widget access, multi-seat access, or any benefit expressly sold under a separate program.

The mentor is an AI service. It is not a licensed medical, mental-health, legal, tax, investment, or financial professional. Do not rely on it for emergency services, crisis support, diagnosis, treatment, or professional advice. If there is an immediate safety concern, contact local emergency services or an appropriate qualified professional.

3. Trial, payment authorization, and renewal

• Trial: Your trial is $0 for the first 14 calendar days after Square confirms your membership enrollment.
• Payment method: Square securely collects and stores the payment method. SYCCO does not receive or store your full card number.
• Automatic renewal: Unless you cancel before the first paid billing date, you authorize Square to charge $19.99 USD to your payment method on day 15 and then every month thereafter until cancellation. Any tax required by law is handled as applicable by the payment flow.
• Scope: This authorization applies only to AI Mentor Membership. It does not enroll you in a high-touch human program or authorize charges for a separate product.

4. Cancellation and access after cancellation

You may cancel at any time from Billing while signed in, or by emailing support@someoneyoucancounton.com. Cancellation requests are submitted to Square and recorded in SYCCO only after provider confirmation.

• If you cancel during the $0 trial, the membership ends when the trial ends and the scheduled $19.99 monthly charge will not occur.
• If you cancel during a paid month, your access remains available through the end of the confirmed paid period and will not renew for another month.
• Deleting your account does not replace cancellation. An active Square membership must be canceled and confirmed before account deletion can be completed.

5. Refunds, failed payments, and account access

After a paid monthly period begins, payments are non-refundable except where required by applicable law or where SYCCO determines that a documented billing error occurred. For the full policy, read the Refund and Cancellation Policy.

If Square cannot collect a scheduled payment, membership access may be restricted or end after the confirmed paid period. Contact support if you believe a payment or membership status is incorrect before initiating a payment dispute.

6. Usage, changes, and termination

During the launch trial, the platform provides up to 200 personal mentor messages per day. SYCCO may apply reasonable safeguards for security, abuse prevention, availability, and legal compliance. We may suspend or terminate access for violation of these terms or the general Terms of Service. We may update these terms for future use by posting a revised version and updating its effective date; material pricing changes will not be applied retroactively to a current paid period without appropriate notice.

7. Contact

For billing, cancellation, or membership questions, contact support@someoneyoucancounton.com or call 602-686-4357 during business hours.